By default, all accounts created in Jelastic are considered to be trial accounts. If your account was created before our commercial release, don’t worry, it becomes trial automatically. But notice, there are some restrictions for trial accounts. Once you create a billing account, the limits are reduced and the account becomes a paid one. In the table below a particular set of rights and quotas for ServInt users are considered according to the type of the account.
Before the end of your trial period you’?ll see a message that you need to convert your account. When the trial period finishes all your environments will be suspended. After that you still have some time to convert your account to the billing one. If you don’t do that your account will be destroyed.
Paid account can have 4 different statuses:
- Active (all your environments are running)
- Deactivated (it’s lack of money, replenish the account and it will be activated automatically)
- Suspended (you broke any part of agreement with hoster, all the environments will be stopped and you won’t be able to sign in; to activate your account you need to contact hoster’s support )
- Destroyed (you personally ask to delete it or your account is deactivated and you don’t do anything to activate it during some period of time stated by hoster)
How to convert the account
You can also click at the balance to see your Billing History with information about Event Name, Environment, Usage and Cost during the stated time-frame and interval.
Hope you find this useful. Stay tuned!